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Type Title Status Posted By
Digital Reference Research Agenda
Includes a definition of digital reference; a description of the central driving question; and a series of lenses, or approaches to the central question
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Education for Digital Reference Services
What knowledge, skills, and values will digital reference librarians need?
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Impact & Opportunity of Digital Reference in Primary & Secondary Education
This white paper examines the domain of digital reference services for and by the primary and secondary education community.
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Impact and Opportunity of Digital Reference in Primary and Secondary Educat
This paper discusses what is currently known about digital reference in the classroom, and what questions need to be addressed to further our understanding of digital reference in service of education.
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Integrating Digital Reference Service into the Digital Library Environment
This paper explores the issue of integrating digital reference service into digital libraries.
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Materials Presented at the Symposium
A list of links to presentations and websites
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Policies for Digital Reference
Lead Author: Jo Bell Whitlatch. Ph.D. Associate Dean, SJSU Library San Jose State University
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Question Negotiation in an Electronic Environment
How does the reference interview translate into the digital environment?
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Standards, Systems and Software for Digital Reference
This paper explores meshing the methods and tools of computer science with those of librarianship.
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The Digital Reference Research Agenda
This article presents a research agenda for the study of digital reference.
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