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RA article in RUSA
6:15 PM EDT 8/21/05
Advising Readers Online: A Look at Internet-Based Reading Recommendation Services / Barry Trott. In: Reference & User Services Quarterly. - ISSN 1094-9054. - 44(2005)3; p. 210-215.
I haven't read it, but it seems like it should be relevant.
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