Do you have talking points? It's worth taking time to prepare for conversations about yourself and/or your library. With talking points in hand, you'll be able to communicate the most relevant and important points in any situation, whether you're with a library patron or your future boss. Practice for conversations where you're asked to "tell us about your library" (or yourself) by preparing for these three situations*: Poll Results : Have a tip to share? Send an e-mail to content@webjunction.org To receive notification of new tips each week via email, sign up here.
*These bullet points came from Joe Matthews, during his Communicating Value presentation at Internet Librarian 2006. He's also written a book on the topic: The Bottom Line: Determining and Communicating the Value of the Special Library, which is a great resource for any library! Find it on wordcat.org.
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| Be prepared to talk about your library (or yourself) |
Practice makes perfect when you need to communicate your value to library stakeholders or prospective employers.
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Elevator speech --30 seconds of quick bullet points that focus on benefits you (or your library) provide.
In line at the coffee shop --a 5 minute conversation where you communicate your value.
Hot dog cart conversation --a 15 minute conversation that goes into more detail. Think of having a conversation with someone while sitting on a park bench eating lunch.
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