Attached is Chapter 4 of Public Libraries and Internet Service Roles: Measuring and Maximizing Internet Services by Charles R. McClure and Paul T. Jaeger.
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| Internet Services and Training in Social Roles of Public Libraries |
Chapter 4 from Public Libraries and Internet Service Roles: Measuring and Maximizing Internet Services (ALA Editions) that discusses the important role libraries now play in providing Internet training to patrons.
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