April 25, 2012 Content Update

 News / Last Modified: 07 June 2012

Five new Mac courses are available in the Course Catalog and two intriguing webinars are on deck for May.

We have added two new course on the Mac OS X operating system – listed under Operating Systems>Mac OS X:

• Getting Started with Mac OS X for End Users
• Getting organized with Mac OS X Lion

There are also three new courses on using the Safari web browser – listed under Other Applications>Safari:

• Getting Started with Safari
• Up and Running with Safari 5.1
• Sharing Content and Browsing the Web Privately and Securely using Safari

May Webinars:

Libraries and the Era of the Learner: A Vision for the Future

Wednesday, May 16, 2012 ♦ 2 pm Eastern / 11 am Pacific ♦ 60 min

Early Registration: https://oclc.webex.com/oclc/onstage/g.php?t=a&d=713247453

Join us for a discussion exploring lifelong learning as an economic driver in the 21st century and the expanding role of libraries in this “era of the learner.” Building on discussions about 21st century skills and workforce development, we’ll hear from futurist Garry Golden on the changing workforce and the role that public libraries can play. We’re excited to take a glimpse into the future and to hear how libraries can identify changes, explore implications and pave the way for learners in the 21st century. This session will build on discussions from a face-to-face convening to be held in April, but will benefit and be of interest to all working in libraries.

Presented by: Garry Golden, Futurist, Forward Elements 

 

Understanding Compassion Fatigue in Your Library

Thursday, May 31, 2012 ♦ 2 pm Eastern / 11 am Pacific ♦ 90 min

Early Registration: https://oclc.webex.com/oclc/onstage/g.php?t=a&d=714852202

You love your job. You love your library. You love helping your patrons and giving them the extra attention that lets them know you care. But there are days when you’ve given just about all you have to give. At the end of the day you feel drained, or irritated, or  both! You may have achieved “compassion fatigue.” The term, which is used frequently in medical settings, describes a caregiver’s reaction to chronic stress that results in feelings of hopelessness, anxiety, self-doubt, lack of focus and fatigue. This webinar will help you recognize the symptoms and the situations that may trigger compassion fatigue and understand how it affects you and your working environment. Explore ways to take care of yourself so you can continue to show compassion and give your patrons the care they need.

Presented by: Linda Bruno, trainer and facilitator, www.LindasWorkshops.com, Ocala, Florida

May 9, 2012 Content Update

 News / Last Modified: 09 May 2012

Several support-related questions have begun to trickle in since the migration.  Here are answers to the top three most frequently asked questions.  Please email jturner@georgialibraries.org if more issues arise.

• WJ Courses Login issues – all active learners who were migrated to the upgraded learning system had their password reset. The temporary password is WebJunction (note the capital W and J). Many learners are trying to input their old password and receive an error message. A reminder that members who have not yet logged in with their new generic password (and thus haven’t yet created a new secure password) will not be able to use the Forgot Password functionality. This can only be used once a member sets their initial password in this upgraded system.
  
  
• Missing courses – active and history – some members are inquiring about courses that were not completed in the old system. These courses were not migrated over and thus are not available in their learning plan or course history. Members will need to re-add and re-start courses that were not completed by February 29^th. 
  
  
• LE@D classes and certificate inquiries – members who enrolled in a LE@D course by February 28^th will need to use the direct link/login information from the confirmation email to access this course. They can also access the login page from: http://www.leadonline.info/leadlogin_wj.html - but will need to know their login information to access their specific courses. Users having issues obtaining their certificate of completion from UNT should email lead@unt.edu