WebJunction

Interactive Phrases from the Free Library of Philadelphia
Interactive vocabulary lists for words and phrases commonly used in libraries in ten languages (Arabic, Khmer, Chinese, French, Creole, Korean, Portuguese, Russian, Spanish, and Vietnamese). These interactive vocabulary lists are posted on a website called Wordchamp and are accessible to anyone, provided they sign up for a free Worchamp account.

PolyTalk Project
PolyTalk is a volunteer network of bilingual interpreters willing to be contacted by telephone to provide real time interpretation on request by staff of Illinois libraries. The project has developed a helpful Language Kit to help library staff bridge the lanugage gap. The kit offers quick answers to the informational and directional questions visitors ask most. The Language Kit enables librarians and patrons to work through a series of picture and bilingual cards using a point-and-read system.  To see how the kit works, check out this video by the folks at PolyTalk. You can also learn more about PolyTalk by viewing WebJunction's Spanish Language Outreach February 2007 Webinar Archive.

Bienvenidos a la Biblioteca!: A Spanish Pointing Guide
A 60 page, English-Spanish Pointing Guide for Public Service Staff and their Customers presents many typical front-line situations in an easy-to-use tabular format: both English-speaking staff and customers who speak Spanish can conduct an unspoken dialog by pointing to the questions and responses that appear side-by-side in English and Spanish.

Infopeople's Survival Spanish for Library Staff
The workbook and mp3 audio tracks from Infopeople's Survival Spanish for Library Staff Course (Total Time 54:51). Learn the Spanish pronunciation of commonly used library terms, including common patron questions with answers in Spanish.