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Cost Benefit Analysis Manual for Medium Sized and Smaller Public Libraries   
This manual provides detailed instructions and tools that small to mid-sized libraries can use to conduct a cost-benefit analysis of their services. The work was funded by an Institute for Museum and Library Studies (IMLS) grant to the St. Louis Public Library.
Cost Benefit Analysis Manual for Medium Sized and Smaller Public Libraries.doc (408.5k)
@2005 Don Elliott, Glen E. Holt, Leslie E. Holt, & Sterling Hayden

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