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The HLLH Model: A Detailed Overview   
This excerpt from How Libraries and Librarians Can Help provides a detailed descriptions of the components of the HLLH outcomes model and provides examples from best-practice libraries.
Author:
Joan C. Durrance and Karen E. Fisher
Date Posted:
10/4/05
The HLLH Model: A Detailed Overview.pdf (318.4k)
@2004, ALA Editions

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