Documents
Research into practice: Latino Perception of Public Libraries
Last Modified: 21 March 2012
ALA 2009 presentation and associated resources on research exploring Latino perceptions of public libraries and their public-library use and on best practices for utilizing research to inform strategic planning, advocacy, and outreach.
Sample Information Gathering Tools: Surveys, Focus Groups, etc.
Last Modified: 21 March 2012
Many examples of actual surveys and focus groups used by libraries.
Writing a Mission Statement
Last Modified: 21 March 2012
A mission statement is a powerful way to inform your staff, community, and board members about the purpose of the library, as well as being a guiding force behind planning and decision making.
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