This section on WebJunction is dedicated to helping libraries with all aspects of staff management. Whether you are working in a small library or large one, the chances are good that you have to deal with paid staff, volunteers, or outside consultants that work on special projects. Find a variety of resources including job description examples, resources on diversity in the workplace and tools for implementing mentoring opportunities for your staff.
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Document / Last Modified: 29 September 2016
This article explores how mentoring in libraries can serve to build leadership by integrating learning into the structure of our work and through the development of supportive relationships, and learning organizations.
News / Last Modified: 26 September 2016
A session at the annual Ontario Library Association Super Conference presented by Markham Public Library (MPL) staff, called Evolution of the Revolution: Customer Service at MPL, resonated with us at Halifax Public Libraries. MPL had been grappling w...
Webinar / Last Modified: 19 August 2016
Archive and associated resources for December 2, 2010, session with Lori Reed and Maurice Coleman as part of Serving the 21st Century Patron 2010, online conference.
Document / Last Modified: 17 August 2016
Fresh perspectives on volunteers in your library
Webinar / Last Modified: 04 August 2015
This webinar shares how staff at the Tooele City Library implemented a "Self-Directed Achievement" model for staff development.