21 Ideas for 21st-Century Libraries

Originally presented December 1, 2010 as part of Serving the 21st Century Patron

Discover best practices for 21st-century public libraries with 21+ examples of practical ideas and tips from both libraries and other organizations. Topics will include space planning, marketing, staffing, community collaborations, customer service, and technology. With over 40 years of library and industry experience between them, Kim Bolan Cullin and Rob Cullin know how to manage – in good times and in bad – while still innovating and excelling at every turn.

Archive viewing options:

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Related resources posted to WebJunction or referenced in session:

• Kim's Blog: indielibrarian.blogspot.com/
• Carlson, Scott. Is It a Library? A Student Center? The Athenaeum Opens at Goucher College. Chronicle of Higher Education. Sep 24 2009
• Assessing Learning Spaces http://www.educause.edu/learningspacesch13
• Flexible screens (slide 27 credit http://www.jiscinfonet.ac.uk). Possible vendor: Peter Pepper (through Demco)
• Lincoln Heritage Public Library - Chrisney Branch (IN)
• Shaw, Jonathan. Gutenberg 2.0: Harvard’s libraries deal with disruptive change. Havard Magazine. May-June 2010
• Frankfort Public Library’s mobile digital media lab, Digi-Dock http://fcpl.accs.net/digidock.htm
• Shared in chat:
  • The great good place : cafés, coffee shops, community centers, beauty parlors, general stores, bars, hangouts, and how they get you through the day by Ray Oldenburg
  • From Huffington Post The Most Beautiful Libraries in the World and The Most Beautiful College Libraries and The Harold Washington Library
  • Hennen's American Public Library Ratings
  • Springfield-Greene County Library has drive-up windows at two branches
  • Pareto principle