Spanish Language Outreach Courses
WebJunction's Spanish Language Outreach (Revamped and Relaunched, April 2010!) WebJunction's Spanish Language Outreach Course provides useful tips and tools for reaching out to Spanish speakers near your library in order to define and better meet their needs and, ultimately, to help them bridge the digital divide that separates them from the benefits of information technology. Learners create an action plan for building partnerships and implementing outreach activities to Spanish-speakers in their community. Providing Excellent Customer Service in a Multi-Cultural Environment (LE@D) Multicultural Literature for Teens and Young Adults (LE@D) Effective Intercultural Relationships
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