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swf
mp3
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Conflict in a Peaceful Library
Archived webinar addressing techniques to deal with others in the library. Originally presented September 4, 2008.
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How Do You Solve Problems?
Response from members to our survey question
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xls
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Morale Issues in your Library
Archive and associated resources for December 2, 2010, session with Lori Reed and Maurice Coleman as part of Serving the 21st Century Patron 2010, online conference.
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doc
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New Employee Buddy Program
The New Employee Buddy Program is a program at the library where each new employee is paired up with an experienced employee for the first 30-days of employment.
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My Account 