Support Information & Troubleshooting
When the patron and staff computers in your library aren't working, people start losing time and money, and frustrations can run high. If you are trying to figure out what to do when it all goes wrong with your computers, explore these resources, which cover topics like fixing a "frozen" PC and actions to take if a computer starts acting up.
Showing 5 results.
| Type | Title | Status | Posted By |
|---|---|---|---|
|
12 Tips for Managing Public Access Computers
Includes tips on the following: Adobe, Autologon, Disabling Autorun, Hard drive erasing tools, Java, Microsoft Software Donation Program, Replacing the Print button, Safely Remove Hardware shortcut, Screen Capture, and Web-based IM. |
|
||
|
The Support Interview
In this extract from The Accidental Systems Librarian, Rachel Singer Gordon applies the same techniques used from the all familiar reference interview, and creates some basic guidelines that can use for a technical support interview when troubleshooting |
|
||
|
That Darned Fax Machine
Maintain IT Library Spotlight tells how a can-do attitude and perseverance helped Calhoun County Public Library take full advantage of the opportunities presented to implement technology |
|
||
|
Technology Support/Connections Brainstorm
A list of ideas and resources on Technology Support Ideas collected from the Rural Library Sustainability workshops, training institutes, and from other discussion areas on WebJunction. |
|
||
|
doc
|
Tips for a Frozen Computer
If your computer suddenly stops working and seems frozen, this guide outlines all the steps you can take to bring it back to life. |
|
Showing 5 results.