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E-Mail
A lesson plan to teach library patrons the basics of setting up and using email. Lesson is designed to be used on Gates Foundation granted computers.
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E-Mail Plus
A lesson plan for teaching patrons more advanced aspects of email, including filters, attachments, folders, and address books.
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E-mail How-to
This is the essential guide to email etiquette and how to respond to the emails that you receive.
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Essential Email Etiquette
Whether you are crafting email for marketing your library or for more general communication purposes, here are some tips that will ensure your electronic missives get read.
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Guide to Mailing Lists
This article describes the different types of email lists commonly used for group communication and also provides a list of current library listservs that you can participate in.
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Online Discussions
You want to talk online in real time, but how? Communicate with colleagues via chat, newsgroups, or virtual reality.
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Opening an email account
Step-by-step instructions for opening an email account on the Web.
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Set Up and Use a Gmail Account for Email
Links to videos that describe in basic terms how to set up and use Gmail
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Top 33 Email Tips
Links to parts 1 and 2 of a list of email tips from Todd Smith's blog, Little Things Matter.
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Using E-mail Effectively
Here are the basic concepts of using software and Web-based email programs. Find out how to write and manage your email communications.
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Websites and Internet Resources on Email
A list of external links
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My Account 