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Group: The Customer Voice  
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Showing 14 results.
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Wrap-up and Survey Jennifer Peterson 2 640 Date: 4/10/09 3:58 PM EDT
By: Betha Gutsche 		RSS
Nuts 'n bolts of taking the course Betha Gutsche 10 1526 Date: 4/9/09 1:02 PM EDT
By: Sheila Kearns 		RSS
Lesson 3: Collecting Input Jennifer Peterson 2 866 Date: 4/7/09 4:32 PM EDT
By: Sheila Kearns 		RSS
Lesson 4: trouble spots for libraries? Betha Gutsche 4 863 Date: 4/7/09 12:35 PM EDT
By: Jennifer Peterson 		RSS
A Parallel Course--Retailing Methods and Techniques in Libraries Ranita Ashbrook 4 644 Date: 4/1/09 1:46 PM EDT
By: Betha Gutsche 		RSS
Lesson 3: Talk less & listen more Dawn Krist 2 653 Date: 3/27/09 12:04 PM EDT
By: Betha Gutsche 		RSS
Notes from Mid-Course Meetup Jennifer Peterson 4 883 Date: 3/26/09 11:01 AM EDT
By: Betha Gutsche 		RSS
Lesson 2: Assurances, How to translate to a non-profit or education Sheila Kearns 3 838 Date: 3/25/09 1:47 PM EDT
By: Jennifer Peterson 		RSS
Related Webinar: The Customer Focused Library Jennifer Peterson 2 773 Date: 3/25/09 1:36 PM EDT
By: Jennifer Peterson 		RSS
Lesson 1 question: Higher expectations from those that know you? Jennifer Peterson 11 1227 Date: 3/24/09 9:21 AM EDT
By: Sheila Kearns 		RSS
Lesson 2: Empathy and expectations Betha Gutsche 5 830 Date: 3/20/09 5:17 PM EDT
By: Dawn Krist 		RSS
Lesson 1: Technology raises expectations Betha Gutsche 3 795 Date: 3/16/09 1:11 PM EDT
By: Laura Zingg 		RSS
Welcome to the Learn Together Project! Jennifer Peterson 5 1041 Date: 3/12/09 2:36 PM EDT
By: Peter Bromberg 		RSS
Live Meet-ups Jennifer Peterson 4 915 Date: 3/11/09 11:18 AM EDT
By: Betha Gutsche 		RSS
Showing 14 results.