This ground-breaking research is now published. Opportunity for All: How the American Public Benefits from Internet Access at U.S. Libraries is based on the first, large-scale study of who uses public computers and Internet access in public libraries, the ways library patrons use this free technology service, why they use it, and how it affects their lives. This powerful research was conducted by the University of Washington Information School and funded by the Bill & Melinda Gates Foundation and the Institute of Museum and Library Services.
Opportunity for All: American Public Benefits from Library Internet
Archive and associated resources for May 18, 2010, webinar with Mike Crandall, Karen Fisher and Samantha Becker on the Opportunity for All research project funded by the Bill & Melinda Gates Foundation and IMLS.
Questions to Gather Performance Indicators
Questions to ask of public access technology users as part of a survey (in print or electronic form) and results can be compared against the U.S. IMPACT Study national findings to show impact at the local level.
My Account 