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Important online session: How Much Help Should You Provide Laptop Patrons?
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Important online session: How Much Help Should You Provide Laptop Patrons?
Tags: maintainit wifi
8:20 AM EDT 8/28/08
MaintainIT Book Club: Meal Plan 3 - How Much Help Should You Provide Laptop Patrons?

Date: Tue, Sep 30, 2008
Time: 9:00 AM PDT
Duration: 1 hour
Host(s): Brenda Hough
Presenter Information: Brenda Hough is MaintainIT's Library Training Specialist.

Description:
How much troubleshooting assistance do you provide to patrons using their own laptops and the library's wireless connection? Do you require users to obtain and enter a "key" before they can use the wireless connection? Do you allow people to sit in your parking lot after hours and surf the Web? What sort of furniture do you provide for laptop users?

Please join us to discuss "Meal Plan3 - How Much Help Should You Provide Laptop Patrons?" from the MaintainIT Cookbook Recipes for a 5-Star Library. The chapter is available here: http://www.maintainitproject.org/files/CB2_Meal%20Plan%20Three.pdf.

Read the chapter, register for the webinar, and join the conversation on Tuesday, September 30th, at 9 AM Pacific/10 AM Mountain/11 AM Central/12 PM (Noon) Eastern Time.

We look forward to your participation!

Register for this Event at https://cc.readytalk.com/cc/schedule/display.do?rfe=1aboa5dakke0&udc=1sjlixarncf42#