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Putting the Steps Together   
This helpful lesson can be used in a variety of places during training to reinforce a multi-step procedure you have taught.
Putting the Steps Together.doc (34.5k)
@Copyright 2003 - The Bill & Melinda Gates Foundation

Putting the Steps Together

This activity can be used in a variety of places during training to reinforce a multi-step procedure you have taught. The example provided focuses on canceling a print job. Note: This activity works best with a procedure that includes 3 or more steps.

Length:

10 minutes (may vary depending on the number of steps required to perform the procedure)

Objectives:

Students will be able to…

  • Synthesize the material taught in class by working as a group to determine the correct order of steps for a procedure.

  • Demonstrate their understanding of the procedure taught by restating the procedure's steps in the correct order.

Audience:

Class should consist of library staff members or community volunteers of libraries receiving Gates Library computers.

Handouts/Materials:

Index cards with one step of the procedure listed on each card

**See sample cards - “Cancel Print Job Steps.pub” and “Saving IE Favorites Steps.pub”

Lesson Content:

  1. Have participants stand and arrange themselves in a line at the front of the classroom.

  1. Distribute the set of index cards for “Canceling a Print Job”, giving each participant a card. (If the class has more than 8 participants, you can assign 2 to each index card, or divide the class into 2 groups and give each group a different set of index cards.)

  1. Tell the participants they need to rearrange themselves so that they are standing in line according to the order of steps required to cancel a print job.

  1. Once they think they've got themselves arranged accordingly, ask them to read their steps in order, first to last.

This activity could also be used to practice:

  • Cutting and pasting text or images

  • Shutting down the computer

  • Saving Internet favorites

Examples

Canceling a Print Job

After you have taught the following steps for canceling a print job, introduce the “Putting the Steps Together” activity and have participants review the procedure. This activity could be done immediately after teaching the procedure, or later in training to review a key procedure.

  1. Stop pages from printing by removing the paper tray from the printer.

  1. Turn off the printer by pressing the power button on the right side of the printer.

  1. Log off the computer that sent the print job.

  1. Log on as staff to the computer that sent the print job.

  1. Double-click the printer icon on the desktop.

  1. Click Printer on the Menu bar.

  1. Click Purge Print Documents on the Printer drop-down menu.

  1. Turn the printer back on.

  1. Log off of staff and log back on as any public user.


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